VerticalXchange is seeking a full-time sales support coordinator that is looking for a career with lots of variety in their day to day responsibilities. VerticalXchange is a high energy, fun and dynamic environment located in Eagan, MN specializing in 1:1 business meetings and developing strategic business partnerships. We are looking for a team member that holds themselves to the highest quality of work.
This is a full-time position with an immediate start date. VerticalXchange offers a benefits package including health insurance, IRA contribution, life insurance and paid time off. Compensation will be based on experience and capabilities for the position.
Job Overview:
The primary role of the sales support coordinator is to bridge the gap between the direct sales team and the operations team. The SSC will be responsible for client communication to prepare attendees for the onsite Xchange experience and follow up post-Xchange. The position requires heavy client communication with most of the time spent on the phone or virtual meetings and follow up via email. Some of the responsibilities of this position include managing freelance writer schedules and scheduling profile interviews, hosting onsite preparation webinars with clients, following up on client invoices and late receivables, assisting travel agent to book attendee flights, contacting clients who have not registered their attendees for onsite, following up with attendees post-Xchange to gather feedback and assist with onsite meeting follow up, assisting the sales team with lead generation through online searching and CRM database management, assisting operations team with registration preparation and onsite logistics, accounting and HR support. Additional responsibilities and tasks will be added as company grows and position expands.
Ideal Candidate has the Following Skills:
• Advanced communication skills (written and verbal)
• Impeccable organizational skills
• Efficient in MS Excel, PowerPoint and Word.
• Ability to manage multiple timelines and tasks at any given time.
• Responsible for their own job responsibilities and timelines
• Flexible and adaptable to constant change
• Self-starter and is internally motivated to complete their job with little supervision and who can plan for upcoming tasks without reminders
• Ability to manipulate multiple lead lists into one manageable database followed by maintenance of controlled lead list and CRM by working with sales team
• Team oriented and able to work with a variety of people
• Forward thinking to anticipate next steps or foreseeable roadblocks
• Willingness to travel out of state for onsite Xchange management