Job Summary
- Compensation Range: $12-15 per hour + Performance bonus
- Hours: 18 per week, Monday through Thursday, 4-8 PM
- Position Type: Independent Contractor (1099)
- Location: Marietta, GA
- Expected Hire Date: August 28
Join the Team at Blaze Fitness
At Blaze Fitness, we believe fitness changes lives. We help people build confidence, strength, and healthy habits in a supportive community that challenges them to become their best.
As our Fitness Concierge, you’ll help create that experience. From the first conversation with a prospective member to ongoing engagement after they join, you’ll play an important role in making every interaction feel welcoming, personal, and professional.
If you enjoy connecting with people, thrive in a fast-paced environment, and take ownership of your work, we’d love to meet you.
How You’ll Make an Impact
Member Experience
You’ll help create an experience that makes people excited to join and keeps them coming back.
Responsibilities include:
- Respond promptly to new leads through phone, text, and email.
- Schedule consultations and follow up with prospective members to proactively confirm appointments.
- Welcome and check in members and guests with a friendly, professional attitude.
- Build relationships by learning members’ names, celebrating milestones, and encouraging consistency.
- Process membership updates and confidently assist with payment-related conversations.
- Partner with coaches to ensure members receive an exceptional experience from their first visit onward.
- Maintain a clean, organized, and welcoming front desk.
Who Thrives Here
This role is a great fit for someone who is:
- Personable and naturally enjoys building relationships.
- Passionate about health, fitness, and helping others succeed.
- Proactive and takes initiative without constant direction.
- Organized and able to manage multiple priorities.
- Professional, dependable, and accountable.
- Coachable, adaptable, and eager to improve.
What We’re Looking For
Required Qualifications
- Experience in customer service, hospitality, sales, member services, or front desk operations.
- Comfortable making outbound calls and following up with prospective clients.
- Strong verbal and written communication skills.
- Excellent organizational and time management abilities.
- Reliable transportation and availability for scheduled in-person shifts.
Preferred Qualifications
- Experience in a membership-based business, fitness studio, or wellness facility.
- Experience with appointment scheduling.
- Regular participation in fitness or previous experience working in a gym or fitness environment.
What Success Looks Like
Success in this role means creating an experience that keeps both prospective and current members engaged.
Within your first 90 days, you’ll be:
- Following up consistently so all qualified leads are nurtured.
- Helping improve session attendance and lead conversion.
- Creating a welcoming environment where members feel recognized and supported.
- Keeping administrative processes accurate, organized, and running smoothly.
The Hiring Process
If you’re passionate about creating an amazing member experience and environment, we’d love to hear from you!
- Apply to have your resume reviewed by our team.
- If we think there’s a potential fit, you’ll be invited to a 20-minute conversation with our hiring partner.
- Interviews will conclude by August 21st.
- Two finalists will be selected to meet with the Owner.
- Expected hire date is August 28th.
By submitting this application, you consent to being contacted by Blaze Fitness and its hiring partner via email, phone, or text regarding this opportunity.