Hi, I’m Julia, a Program Manager with experience building global customer programs, community initiatives, and engagement strategies at Amazon Web Services.
At AWS, I supported the Amazon Quick Global Customer Success Initiative, where I led cross-functional programs focused on community building, customer engagement, communications, learning and enablement, embedded analytics, beta management, and product adoption. I’ve built scalable programs, developed audience-focused communications, partnered with product and business teams, and used data insights to improve customer experiences for global audiences.
I graduated magna cum laude from Cornell University with a B.A. with distinction in Information Science, concentrating in User Experience (UX) and Interactive Technologies, with minors in English and Music.
I’m especially interested in opportunities at the intersection of technology, creativity, community, and storytelling, including program management, customer experience, marketing, audience engagement, and creative operations.
Always happy to connect!
