Our Jobologi team is seeking an Entry Level Radiology Image Library Associate in Cherry Hill, NJ Mon/Weds/Friday 7am-5pm
The Entry Level Radiology Image Library Associate is a key component to the Radiology Department. They are instrumental in the patient experience and helping the Radiologist maintain a smooth and efficient workflow.
In this role, you will work closely with patients, doctors, and other hospital staff, both inside and outside of the hospital system. You will gain experience in numerous healthcare related technologies such as the EHR (Electronic Health Record) System and PACS (Picture Archive and Communication System).
Job Responsibilities:
Patient Experience
Greeting and checking-in patients arriving for medical imaging proceduresTake phone calls from patients requesting imaging recordsPrepare the requests for pick-up or mail-outEnsure all forms required for release of medical records are completed before releasing imaging recordsUpload medical imaging studies performed at outside healthcare facilities for patientsCreate required orders in the EHR system
Radiology Image Library:
Triage phone calls to the reading roomReport critical results to appropriate providersComplete communication within the appropriate SLA (Service Level Agreement)Document the communication in the appropriate systemsManage the Follow-up worklistContact providers regarding exams that have follow-ups due in the given time frameDocument the communication in the appropriate systemsTrack the resolution of the follow-upsManage patient worklists for treatment and educational conferencesLoad patient images appropriate groups for weekly patient review conferences
Radiology Support Staff
Import images and reports from outside healthcare providersTransfer images and reports to other healthcare providersEnsure proper documentation is received for release of images and record in patient’s chartAssist with legal requestsDe-identify imaging for research studiesMonitor work queues for failed automated faxes communicating results reportsContact provider for correct fax number and resend faxDocument communicationOpen ticket to have fax number updated
Teamwork
Build positive relationships with colleaguesCoach and/or mentor peers, formally or informallyAssist others in acquiring department specific knowledge, skills, and abilities
Required Skills:
Good verbal and communication skills; accurate documentation skills; ability to read and correctly pronounce medical terminology; must have excellent phone etiquette.Must have good computer skills to understand, navigate, and enter data on multiple IT systems and Radiology-centric systems.Must be able to multitask and handle acute, stressful and busy periods. Task completion with accuracy is critical.Ability to function efficiently and professionally with minimum supervision.Ability to quickly learn new procedures.Strong computer skills.Strong customer service skills.Ability to display compassion and empathy